Order Cancellation Policy
Our fulfillment system moves incredibly fast. The second you buy your new jackets, hoodies, or a custom rhinestone outfit, the warehouse team gets an automated alert. Because of this, you have a very narrow window to cancel before your box hits the shipping dock.
The Ultimate Grace Period
- First 2 Hours: Complete cancellation with a full refund.
- After 2 Hours: The package is likely packed and cannot be stopped.
Custom Outerwear And Printed Gear Have Strict Limits
We learned through research into apparel supply chains that custom items change the rules. If you ordered a specific tank top batch, specialized caps & hat prints, or a custom-designed tote bag, production starts almost immediately.
Once fabric printing or embroidery begins, we cannot undo it. According to trade benchmarks found on retail support sites like the National Retail Federation, custom-made merchandise generally carries immediate production liabilities, so please double-check your cart details!
Shipping Realities Across the USA, Canada, and Mexico
We coordinate logistics across North America. If your order leaves our hub, it enters rapid shipping lanes heading to Chicago, Houston, or Los Angeles. For our neighbors outside the US, packages quickly board transit routes to Toronto, Vancouver, Mexico City, or Monterrey.
Once your tee & t-shirts or heavy coats cross the border, local logistics networks handle the rest. You can track this process via international transport standards set by U.S. Customs and Border Protection. If it is already in transit, you will just need to wait for delivery and initiate a standard return instead.
Change Your Mind? Secure Your Order Status Right Away!
If you just made a mistake on your order, do not wait around. Check your email receipt, look at the timestamp, and message our support desk immediately to catch it before it ships out.
