Refund Policy

If you ordered a killer leather jacket or a cozy hoodie from New USA Jackets but then the package arrives, you try it on, and it just doesn’t fit right. Sizing can be tricky, and nothing ruins a shopping high faster than a confusing return policy. We want you to feel totally safe shopping here, whether you are buying standard tees or a flashy rhinestone top.

What Items Can You Actually Return to Us?

Our Complete Apparel Coverage

You can return almost anything we sell. If you change your mind, we take back unworn, unwashed items with tags. Here is the quick list of what qualifies for a hassle-free refund:

  • Jackets & Outerwear
  • Hoodies & Sweatshirts
  • Tee & T-Shirts & Tank Tops
  • Rhinestone Clothing
  • Caps & Hats
  • Tote Bags

Enjoy Our 30-Day Risk-Free Shopping Guarantee

New USA Jackets offers a full 30-day trial. Statistics show that standard online fashion return rates sit around 20% to 40% just because people can’t try items on in a physical booth. Because of this, you get a month to decide. Whether you live in Los Angeles, Chicago, Vancouver, or Monterrey, if your order is damaged or wrong, we cover the costs.

Click Here to Claim Your Full Refund or Exchange

We keep shipping and tracking simple across the United States, Canada, and Mexico. Just jump onto our portal, print your mailing label, and drop the box off at any local post office. Once the warehouse checks it, your cash goes straight back to your original payment card within 7 business days.