At New USA Jackets (operated by Fluxiss LLC, Wyoming, USA), we aim to provide a fast, secure, and hassle-free shipping experience for our customers worldwide.
Processing Time
- Orders are typically processed and shipped within 2–5 business days after payment confirmation.
- You will receive an order confirmation email and invoice after your purchase. If you do not receive it within 24 hours, please contact our customer support before shipment.
Shipping Timeframes
- Standard delivery is 10–12 business days after dispatch.
- Delivery times may vary based on destination, customs clearance, and carrier delays.
- We ship from our locations in the USA, Europe, the UK, and Asia to ensure faster delivery worldwide.
Shipping Methods & Carriers
We work with trusted global carriers, including:
- USPS
- DHL
- TNT
- SKYNET
- DPEX Worldwide Express
All shipments include tracking numbers so you can monitor your order’s journey. Tracking details will be sent via email once your order ships.
Free Shipping
We are pleased to offer free standard shipping to most countries.
Note: Some countries may have restrictions (e.g., Russia) where we are unable to ship due to customs regulations.
Customer Responsibility
- Please ensure your shipping address, contact information, and delivery instructions are accurate at checkout.
- If you are not available at the time of delivery, you may leave instructions for delivery to a neighbor or safe location.
Delays & Issues
- If your order is delayed, tracking is unavailable, or you do not receive your package within the expected timeframe, please contact our support team.
- Your payment is protected through PayPal, Stripe, or your credit card provider until delivery is confirmed.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund according to our Return Policy.
Need Assistance?
📧 Email: support@newusajackets.com
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA