Return, Exchange & Refund Policy

Information

At New USA Jackets, customer satisfaction matters. If you are not fully satisfied with your purchase, we offer a simple and clear return and refund process.

Return Eligibility

Customers can request a return within 30 days after the product has been delivered.

If you are not satisfied with your order for any reason, you can start a return within this time period.

Return Process

Every order from New USA Jackets includes a Return & Refund Form inside the package. You can choose any of the following methods:

Using the Return Form

  • Fill out the return form included with your order
  • Pack the item securely, preferably in original packaging

Online Return Request

  • Go to your order details on our website
  • Submit a return request from your order page

Once your request is submitted, our team will review it and send you a return shipping label.

Return Shipping

After approval, we will provide a return shipping label so you can send the item back to our warehouse.

Make sure the product is packed properly before shipping.

Refund Process

Once we receive the returned item at our warehouse, we will:

  • Inspect the product
  • Start the refund within 24 hours after approval

After the refund is processed, you will usually receive the amount within 2 business days, depending on your bank or payment provider.

Important Notes

  • Returns must be requested within 30 days of delivery
  • Refunds are only processed after we receive the returned item
  • Processing time may vary depending on the payment method

Contact Us

If you have any questions about returns or refunds, contact us:

Website: https://www.newusajackets.com/
Email: support@newusajackets.com